eKechtup.com Yandex
Skip to Content
  1. All Products
  2. Microsoft Dynamics 365
  3. Microsoft Dynamics 365 Contact Center Add-on for Customer Service Enterprise| Education Faculty Pricing | Yearly
INR
Edu
Microsoft Dynamics 365 Contact Center Add-on for Customer Service Enterprise| Education Faculty Pricing | Yearly

Microsoft Dynamics 365 Contact Center Add-on for Customer Service Enterprise| Education Faculty Pricing | Yearly

https://www.eketchup.com/web/image/product.template/35718/image_1920?unique=8da0695
(0 review)

Unlock enhanced customer service with Dynamics 365 Contact Center Add-on, optimized for Education Faculty at discounted pricing, featuring unified queuing, routing, and tracking, with omnichannel engagement and real-time analytics

₹ 44,990.00
₹ 49,440.00 Tax Excluded (Discount: 9.000809061488667%)

₹ 53,088.20 Including Tax

₹ 49,440.00 Tax Excluded

(₹ 0.00 / Units)
  • Brand
  • License Category
  • License Type
  • License Tenure
  • Payment Terms

This combination does not exist.

Education Annual
Dynamics 365 Contact Center Add-on for Customer Service Enterprise (Education Faculty Pricing)

This Dynamics 365 Contact Center Add-on is specifically designed for educational institutions, providing a comprehensive customer service solution for faculty members. With this add-on, educational institutions can enhance their customer service capabilities, improve student engagement, and increase overall satisfaction.

Key Features
  • Omni-channel engagement: Provide seamless customer experiences across multiple channels, including phone, email, chat, and social media
  • Advanced routing and queuing: Ensure that customer inquiries are routed to the right agent at the right time, reducing wait times and improving response rates
  • Knowledge management: Provide agents with access to a centralized knowledge base, enabling them to quickly find answers to common questions and resolve issues efficiently
  • Analytics and reporting: Gain valuable insights into customer behavior, agent performance, and contact center operations, enabling data-driven decision making
  • Integration with Dynamics 365: Leverage the power of Dynamics 365 to provide a unified view of customer interactions and history
Key Benefits
  • Improved customer satisfaction: Provide timely and effective support to students, faculty, and staff, leading to increased satisfaction and loyalty
  • Increased efficiency: Streamline customer service operations, reducing the time and effort required to resolve issues and answer questions
  • Enhanced collaboration: Enable faculty members to work together more effectively, sharing knowledge and expertise to provide better support to students
  • Better decision making: Gain insights into customer behavior and contact center operations, enabling data-driven decision making and continuous improvement
  • Cost savings: Reduce the costs associated with customer service, including personnel, infrastructure, and technology
Use Cases
  • Student support: Provide timely and effective support to students, including answers to questions, resolution of issues, and guidance on academic and administrative matters
  • Faculty support: Enable faculty members to provide better support to students, including access to knowledge and expertise, and collaboration with other faculty members
  • Alumni engagement: Provide a platform for alumni to connect with the institution, including access to resources, events, and networking opportunities
  • Community engagement: Enable the institution to engage with the broader community, including prospective students, parents, and partners
  • Issue resolution: Provide a platform for students, faculty, and staff to report issues and request assistance, including IT support, facilities management, and other services

By implementing the Dynamics 365 Contact Center Add-on for Customer Service Enterprise, educational institutions can provide a world-class customer experience, improve student engagement, and increase overall satisfaction. Contact us to learn more about this solution and how it can benefit your institution.

  Save upto 18%, Get GST Invoice on your business purchase. Prices are Exclusive of GST

​  For a customized quote or a monthly subscription plan, please reach out to us through the WhatsApp sales support available on this page,  and we will respond back promptly.

Secure and trusted checkout with:

Q: What is the Dynamics 365 Contact Center Add-on for Customer Service Enterprise?

A: It is a comprehensive customer service solution designed specifically for educational institutions. It enables enhanced customer service capabilities, improves student engagement, and increases overall satisfaction.

Q: Who can benefit from the Dynamics 365 Contact Center Add-on at the discounted Education Faculty pricing?

A: This add-on is intended for use by faculty members in educational institutions, providing them with a powerful tool to improve student support, collaboration, and decision-making.

Q: What channels does the Dynamics 365 Contact Center Add-on support for customer engagement?

A: The add-on supports multiple channels, including phone, email, chat, and social media, allowing for seamless and unified customer experiences across various platforms.

Q: How does the Dynamics 365 Contact Center Add-on enhance customer support for educational institutions?

A: With features such as advanced routing and queuing, knowledge management, and analytics and reporting, support agents can better manage and resolve inquiries, increasing efficiency and customer satisfaction.

Q: How does the Dynamics 365 Contact Center Add-on integrate with other Microsoft Dynamics 365 products?

A: The add-on integrates with Dynamics 365, enabling a unified view of customer interactions and history, streamlining operations and facilitating data-driven decision-making.

Q: What are the key benefits of implementing the Dynamics 365 Contact Center Add-on for educational institutions?

A: The add-on offers numerous benefits, including improved customer satisfaction, increased efficiency, enhanced collaboration, better decision-making, and cost savings.

Q: What use cases does the Dynamics 365 Contact Center Add-on address for educational institutions?

A: The add-on addresses various use cases, such as student support, faculty support, alumni engagement, community engagement, and issue resolution.

Q: How does the Dynamics 365 Contact Center Add-on impact customer service operations in educational institutions?

A: By providing timely support, streamlining operations, and offering a unified view of customer interactions, the add-on significantly improves customer service operations in educational institutions.

Q: How often is the subscription for the Dynamics 365 Contact Center Add-on available?

A: The Dynamics 365 Contact Center Add-on is available for subscription on a yearly basis, providing educational institutions with affordable and consistent pricing.

Q: Where can I learn more about the Dynamics 365 Contact Center Add-on for Education Faculty and its benefits for my institution?

A: Visit the website or contact the sales team for more information on how the Dynamics 365 Contact Center Add-on can benefit your educational institution.

Terms and Conditions
Online Delivery
Shipping: 1-2 Business Days
Offline Delivery
Shipping: 3-5 Business Days

Share

VPN: CFQ7TTC0TDLC

Specifications

General Information
Brand Microsoft
License Information
License Category Education
License Type New
License Tenure Yearly
Payment Terms Prepaid
Tags
Tags
Education Annual