Microsoft Dynamics 365 Contact Center Digital Add-on for Customer Service Enterprise| Education Student Pricing | Monthly

  Save upto 18%, Get GST Invoice on your business purchase. Prices are Exclusive of GST

​  For a customized quote or a monthly subscription plan, please reach out to us through the WhatsApp sales support available on this page,  and we will respond back promptly.

Secure and trusted checkout with:

Q: What is the Dynamics 365 Contact Center Digital Add-on for Education Student Pricing?

A: It is a specially designed customer service solution for educational institutions, offering students a discounted monthly price to access industry-leading technology and enhance their customer service skills.

Q: What communication channels does the Dynamics 365 Contact Center support?

A: The contact center supports multiple channels, including phone, email, chat, and social media, allowing you to engage with customers across various platforms.

Q: How do AI-powered chatbots improve customer support with the Digital Add-on?

A: AI-powered chatbots enable automated support, helping to resolve routine tasks and route complex issues to human agents, ensuring timely and effective customer interactions.

Q: What are the benefits of integrating Dynamics 365 Contact Center with other Dynamics 365 applications?

A: Integration provides a unified customer experience, allowing for seamless data sharing and collaboration between sales, marketing, and customer service teams.

Q: How can Dynamics 365 Contact Center Digital Add-on improve customer satisfaction for educational institutions?

A: Improved customer satisfaction is achieved by providing timely and effective support, reducing wait times, and delivering personalized experiences for students, faculty, and staff.

Q: What are the key use cases of Dynamics 365 Contact Center Digital Add-on in educational institutions?

A: The add-on can be used for student support, admissions and enrollment, financial aid and scholarships, IT support, and alumni engagement, resulting in improved efficiency and customer experiences.

Q: How does knowledge management contribute to the effectiveness of Dynamics 365 Contact Center?

A: Knowledge management ensures access to accurate and up-to-date information, enabling agents to provide efficient support and resolve customer issues effectively.

Q: What real-time insights can be gained from Dynamics 365 Contact Center Digital Add-on?

A: Real-time analytics and reporting provide insights into customer interactions and agent performance, enabling data-driven decision making and continuous improvement.

Q: How can the Dynamics 365 Contact Center Digital Add-on help students in their career prospects?

A: Students can gain hands-on experience with industry-leading technology, enhancing their customer service skills and increasing their competitiveness in the job market.

Q: What are the key advantages of using Dynamics 365 Contact Center Digital Add-on for education student pricing?

A: Students can access a comprehensive customer service solution with omnichannel engagement, AI-powered chatbots, knowledge management, analytics, and real-time insights at an affordable price.