Microsoft Dynamics 365 Contact Center Digital Add-on for Customer Service Enterprise| Education Student Pricing | Yearly

  Save upto 18%, Get GST Invoice on your business purchase. Prices are Exclusive of GST

​  For a customized quote or a monthly subscription plan, please reach out to us through the WhatsApp sales support available on this page,  and we will respond back promptly.

Secure and trusted checkout with:

Q: What is the Dynamics 365 Contact Center Digital Add-on for Education?

A: It is a customer service solution designed specifically for educational institutions, offering students affordable access to powerful tools for managing customer interactions, gaining skills, and enhancing their learning experience.

Q: What channels does the Dynamics 365 Contact Center Digital Add-on support?

A: The add-on supports phone, email, chat, and social media, allowing students to engage with customers across multiple channels.

Q: How does AI contribute to the Dynamics 365 Contact Center Digital Add-on?

A: AI-powered chatbots automate routine inquiries and provide 24/7 support, enabling students to deliver tailored interactions and improve customer satisfaction.

Q: What is the benefit of integrating the Dynamics 365 Contact Center Digital Add-on with other Dynamics 365 applications?

A: Seamless integration provides a unified customer view, improving efficiency and decision-making for educational institutions and students alike.

Q: How can the Dynamics 365 Contact Center Digital Add-on enhance student experiences?

A: With omni-channel engagement, AI-powered chatbots, and personalized experiences, students can provide timely and effective support, fostering customer satisfaction and loyalty.

Q: How can students benefit from the Dynamics 365 Contact Center Digital Add-on in terms of cost savings?

A: The add-on helps reduce the cost of customer service operations by minimizing manual interventions and improving first-contact resolution rates.

Q: What are some use cases for the Dynamics 365 Contact Center Digital Add-on in education?

A: The add-on can be used for student support services, higher education institutions, customer service training, research and development, and academic projects.

Q: How does the Dynamics 365 Contact Center Digital Add-on support B2B and B2C customer interactions?

A: The add-on helps manage and streamline both business-to-business and business-to-consumer customer interactions, providing valuable skills for students.

Q: How does the Dynamics 365 Contact Center Digital Add-on contribute to customer service strategies and solutions?

A: Students can research and develop new customer service strategies and technologies, leveraging the add-on's analytics and insights for informed decision-making.

Q: What opportunities does the Dynamics 365 Contact Center Digital Add-on provide for academic projects?

A: Students can use the add-on as a platform for projects, such as developing chatbots or analyzing customer behavior, gaining hands-on experience and enhancing their learning experience.