Microsoft Dynamics 365 Contact Center Digital Add-on for Customer Service Enterprise | Non-Profit Pricing | Monthly

  Save upto 18%, Get GST Invoice on your business purchase. Prices are Exclusive of GST

​  For a customized quote or a monthly subscription plan, please reach out to us through the WhatsApp sales support available on this page,  and we will respond back promptly.

Secure and trusted checkout with:

Q: What is the Dynamics 365 Contact Center Digital Add-on for Customer Service Enterprise (Non-Profit Pricing) and how does it enhance non-profit customer service?

A: This digital add-on is a specialized tool designed for non-profit organizations to improve their customer service capabilities using Dynamics 365. It offers features like omnichannel engagement, AI-powered chatbots, and centralized knowledge management for personalized and efficient support, enhancing overall satisfaction and loyalty among constituents.

Q: What communication channels does the Dynamics 365 Contact Center Digital Add-on support for customer engagement?

A: The add-on supports multiple channels, including phone, email, chat, and social media, enabling organizations to engage with constituents effectively and manage various interactions with ease.

Q: How can AI-powered chatbots assist non-profit organizations in customer support with this digital add-on?

A: AI-powered chatbots help automate support and route complex issues to human agents, reducing the workload for agents and improving response times for constituents. This allows organizations to resolve issues quickly and efficiently.

Q: What role does knowledge management play in the Dynamics 365 Contact Center Digital Add-on for Customer Service Enterprise?

A: Knowledge management consolidates accurate and up-to-date information in a centralized knowledge base, ensuring that constituents receive the most accurate and relevant information possible. This improves the quality of support and reduces the time taken to resolve issues.

Q: How does the Dynamics 365 Contact Center Digital Add-on benefit non-profit organizations regarding decision-making and cost reduction?

A: Real-time analytics and reporting help organizations gain insights into constituent interactions and agent performance, enabling better decision-making. Additionally, automating routine tasks and improving agent efficiency reduce support costs, delivering long-term savings for non-profits.

Q: In what ways can the Dynamics 365 Contact Center Digital Add-on be utilized for donor support within non-profit organizations?

A: Non-profits can leverage the add-on for donor support by providing personalized service, streamlining communication, and resolving issues quickly, enhancing the overall experience for donors, and increasing their likelihood of repeat donations.

Q: How does the Dynamics 365 Contact Center Digital Add-on assist with volunteer management?

A: The add-on allows non-profit organizations to manage volunteer interactions effectively, resolve issues quickly, and support volunteers effectively, improving their overall experience and increasing retention rates.

Q: What parts of grant management can be improved by implementing the Dynamics 365 Contact Center Digital Add-on?

A: Organizations can manage grant-related interactions, provide support to grant recipients, and improve the overall experience for grant programs, leveraging the Dynamics 365 Contact Center Digital Add-on for Customer Service Enterprise.

Q: How does the Dynamics 365 Contact Center Digital Add-on support event management within non-profit organizations?

A: The digital add-on enables non-profits to handle event-related interactions, address attendee concerns, and improve their overall experience, resulting in increased participation rates.

Q: What is the pricing model and frequency for the Dynamics 365 Contact Center Digital Add-on for Customer Service Enterprise for non-profit organizations?

A: The add-on is available for non-profit organizations at exclusive monthly pricing, offering an affordable and accessible solution for optimizing customer service and support.