Microsoft Dynamics 365 Contact Center| Education Student Pricing | Monthly
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Q: What is Dynamics 365 Contact Center for Education?
A: Dynamics 365 Contact Center for Education is a powerful tool designed to help educational institutions provide exceptional support to their students, faculty, and staff while streamlining operations and reducing costs. It offers omni-channel engagement, advanced routing and queuing, knowledge management, analytics and reporting, and integration with Microsoft Office 365.
Q: What are the benefits of using Dynamics 365 Contact Center for Education?
A: Dynamics 365 Contact Center for Education improves student satisfaction, increases efficiency, enhances collaboration, enables data-driven decision making, and results in cost savings. It also provides support for student admissions and enrollment, academic advising and support, financial aid and scholarships, IT and technical support, and alumni engagement and support.
Q: How does Dynamics 365 Contact Center for Education improve student satisfaction?
A: Dynamics 365 Contact Center for Education improves student satisfaction by providing timely and effective support, which leads to increased student satisfaction and loyalty.
Q: How does Dynamics 365 Contact Center for Education increase efficiency?
A: Dynamics 365 Contact Center for Education increases efficiency by automating routine tasks, reducing agent workload, and optimizing contact center operations.
Q: How does Dynamics 365 Contact Center for Education foster collaboration?
A: Dynamics 365 Contact Center for Education fosters collaboration among agents, faculty, and staff, leading to better outcomes and improved student experiences.
Q: How does Dynamics 365 Contact Center for Education enable data-driven decision making?
A: Dynamics 365 Contact Center for Education enables data-driven decision making by providing real-time analytics and insights, driving continuous improvement and optimization.
Q: What are some use cases for Dynamics 365 Contact Center for Education?
A: Some use cases for Dynamics 365 Contact Center for Education include student admissions and enrollment support, academic advising and support, financial aid and scholarships, IT and technical support, and alumni engagement and support.
Q: How does Dynamics 365 Contact Center for Education reduce costs?
A: Dynamics 365 Contact Center for Education reduces costs associated with traditional contact center infrastructure and maintenance.
Q: How can I get started with Dynamics 365 Contact Center for Education?
A: To get started with Dynamics 365 Contact Center for Education, take advantage of the special pricing for students and discover a better way to manage your educational institution's customer service. Visit the website for more information.
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Specifications
General Information | |
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Brand | Microsoft |
License Information | |
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License Category | Education |
License Type | New |
License Tenure | Monthly |
Payment Terms | Prepaid |
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