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Microsoft Dynamics 365 Customer Insights | Monthly

Microsoft Dynamics 365 Customer Insights | Monthly

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Unlock customer insights with Dynamics 365, unifying data, AI-driven analytics, and personalized experiences to drive business growth and loyalty.

₹ 128,638.00
₹ 141,360.00 Tax Excluded (Discount: 8.999717034521794%)

₹ 151,792.84 Including Tax

₹ 141,360.00 Tax Excluded

(₹ 0.00 / Units)
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Commercial Monthly
Dynamics 365 Customer Insights

Dynamics 365 Customer Insights is a powerful customer data platform that helps businesses gain a deeper understanding of their customers and deliver personalized experiences. With its advanced analytics and AI capabilities, Customer Insights enables companies to unify customer data from various sources, analyze customer behavior, and create targeted marketing campaigns.

Key Features

The following are some of the key features of Dynamics 365 Customer Insights:

  • Unified customer profile: Combine customer data from various sources, including CRM, ERP, and social media, to create a single, unified customer profile.
  • Advanced analytics: Use machine learning and AI to analyze customer behavior, preferences, and interests.
  • Real-time segmentation: Segment customers in real-time based on their behavior, demographics, and preferences.
  • Personalization: Deliver personalized experiences to customers across various channels, including email, social media, and website.
  • Integration with Microsoft products: Seamlessly integrate with other Microsoft products, such as Dynamics 365 Sales, Marketing, and Customer Service.
Key Benefits

The following are some of the key benefits of using Dynamics 365 Customer Insights:

  • Improved customer understanding: Gain a deeper understanding of customer behavior, preferences, and interests.
  • Enhanced personalization: Deliver personalized experiences to customers across various channels.
  • Increased efficiency: Automate customer data management and analysis, freeing up time for more strategic activities.
  • Better decision-making: Make data-driven decisions using advanced analytics and AI capabilities.
  • Improved customer engagement: Increase customer engagement and loyalty through targeted marketing campaigns and personalized experiences.
Use Cases

The following are some examples of use cases for Dynamics 365 Customer Insights:

  • Customer profiling: Create unified customer profiles to gain a deeper understanding of customer behavior and preferences.
  • Personalized marketing: Deliver personalized marketing campaigns to customers based on their interests, preferences, and behavior.
  • Customer segmentation: Segment customers based on their behavior, demographics, and preferences to deliver targeted experiences.
  • Customer journey mapping: Map customer journeys to identify pain points and areas for improvement.
  • Customer retention: Use advanced analytics and AI to identify customers at risk of churn and deliver targeted retention campaigns.

By using Dynamics 365 Customer Insights, businesses can gain a deeper understanding of their customers, deliver personalized experiences, and drive revenue growth. Whether you're a marketer, sales professional, or customer service representative, Customer Insights provides the insights and tools you need to succeed in today's competitive market.

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Q: What is Microsoft Dynamics 365 Customer Insights?

A: Microsoft Dynamics 365 Customer Insights is a powerful customer data platform that helps businesses gain a deeper understanding of their customers and deliver personalized experiences. With its advanced analytics and AI capabilities, Customer Insights enables companies to unify customer data from various sources, analyze customer behavior, and create targeted marketing campaigns.

Q: How can I benefit from using Dynamics 365 Customer Insights?

A: Dynamics 365 Customer Insights offers several benefits including improved customer understanding, enhanced personalization, increased efficiency, better decision-making, and improved customer engagement.

Q: What are some of the key features of Dynamics 365 Customer Insights?

A: Some of the key features include a unified customer profile, advanced analytics, real-time segmentation, personalization, and integration with Microsoft products such as Dynamics 365 Sales, Marketing, and Customer Service.

Q: Can I use Dynamics 365 Customer Insights for both B2B and B2C businesses?

A: Yes, Dynamics 365 Customer Insights can be used for both B2B and B2C businesses, helping you gain a deeper understanding of your customers, deliver personalized experiences, and drive revenue growth.

Q: How can I unify customer data from various sources using Dynamics 365 Customer Insights?

A: Dynamics 365 Customer Insights enables you to combine customer data from various sources, including CRM, ERP, and social media, to create a single, unified customer profile.

Q: Can I deliver personalized marketing campaigns using Dynamics 365 Customer Insights?

A: Yes, Dynamics 365 Customer Insights allows you to deliver personalized marketing campaigns to customers based on their interests, preferences, and behavior.

Q: How can I segment customers using Dynamics 365 Customer Insights?

A: Dynamics 365 Customer Insights enables you to segment customers in real-time based on their behavior, demographics, and preferences, helping you deliver targeted experiences.

Q: How can I improve customer engagement using Dynamics 365 Customer Insights?

A: Dynamics 365 Customer Insights can help you increase customer engagement and loyalty through targeted marketing campaigns and personalized experiences.

Q: How does Dynamics 365 Customer Insights utilize machine learning and AI?

A: Dynamics 365 Customer Insights leverages machine learning and AI to analyze customer behavior, preferences, and interests, enabling you to make data-driven decisions and improve customer understanding.

Q: How can I integrate Dynamics 365 Customer Insights with other Microsoft products?

A: Dynamics 365 Customer Insights seamlessly integrates with other Microsoft products, such as Dynamics 365 Sales, Marketing, and Customer Service, helping you automate customer data management and analysis, and free up time for more strategic activities.

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General Information
Brand Microsoft
License Information
License Category Business
License Type New
License Tenure Monthly
Payment Terms Prepaid
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Commercial Monthly