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Microsoft Dynamics 365 Customer Insights | Monthly

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Unlock customer insights with Dynamics 365, unifying data, AI-driven analytics, and personalized experiences to drive business growth and loyalty.

₹ 154,442.00
₹ 169,716.00 Tax Excluded (Discount: 8.999740743359496%)

₹ 182,241.56 Including Tax

₹ 169,716.00 Tax Excluded

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Commercial Monthly
Dynamics 365 Customer Insights

Dynamics 365 Customer Insights is a powerful customer data platform that helps businesses gain a deeper understanding of their customers and deliver personalized experiences. With its advanced analytics and AI capabilities, Customer Insights enables companies to unify customer data from various sources, analyze customer behavior, and create targeted marketing campaigns.

Key Features

The following are some of the key features of Dynamics 365 Customer Insights:

  • Unified customer profile: Combine customer data from various sources, including CRM, ERP, and social media, to create a single, unified customer profile.
  • Advanced analytics: Use machine learning and AI to analyze customer behavior, preferences, and interests.
  • Real-time segmentation: Segment customers in real-time based on their behavior, demographics, and preferences.
  • Personalization: Deliver personalized experiences to customers across various channels, including email, social media, and website.
  • Integration with Microsoft products: Seamlessly integrate with other Microsoft products, such as Dynamics 365 Sales, Marketing, and Customer Service.
Key Benefits

The following are some of the key benefits of using Dynamics 365 Customer Insights:

  • Improved customer understanding: Gain a deeper understanding of customer behavior, preferences, and interests.
  • Enhanced personalization: Deliver personalized experiences to customers across various channels.
  • Increased efficiency: Automate customer data management and analysis, freeing up time for more strategic activities.
  • Better decision-making: Make data-driven decisions using advanced analytics and AI capabilities.
  • Improved customer engagement: Increase customer engagement and loyalty through targeted marketing campaigns and personalized experiences.
Use Cases

The following are some examples of use cases for Dynamics 365 Customer Insights:

  • Customer profiling: Create unified customer profiles to gain a deeper understanding of customer behavior and preferences.
  • Personalized marketing: Deliver personalized marketing campaigns to customers based on their interests, preferences, and behavior.
  • Customer segmentation: Segment customers based on their behavior, demographics, and preferences to deliver targeted experiences.
  • Customer journey mapping: Map customer journeys to identify pain points and areas for improvement.
  • Real-time analytics: Analyze customer behavior in real-time to deliver timely and relevant experiences.

By using Dynamics 365 Customer Insights, businesses can gain a deeper understanding of their customers, deliver personalized experiences, and drive revenue growth. Whether you're a marketer, sales professional, or customer service representative, Customer Insights provides the tools and insights you need to succeed in today's competitive market.

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Q: What is Microsoft Dynamics 365 Customer Insights?

A: Microsoft Dynamics 365 Customer Insights is a powerful customer data platform that helps businesses gain a deeper understanding of their customers and deliver personalized experiences. It combines customer data from various sources, analyzes customer behavior, and creates targeted marketing campaigns using advanced analytics and AI capabilities.

Q: How can Dynamics 365 Customer Insights help businesses improve customer understanding?

A: Dynamics 365 Customer Insights helps businesses improve customer understanding by analyzing customer behavior, preferences, and interests. It combines customer data from various sources to create a unified customer profile, enabling businesses to gain a deeper understanding of their customers' needs and wants.

Q: What are some of the key features of Dynamics 365 Customer Insights?

A: Some of the key features of Dynamics 365 Customer Insights include a unified customer profile, advanced analytics, real-time segmentation, personalization, and integration with Microsoft products such as Dynamics 365 Sales, Marketing, and Customer Service.

Q: How can businesses use Dynamics 365 Customer Insights for personalized marketing?

A: Businesses can use Dynamics 365 Customer Insights for personalized marketing by delivering targeted marketing campaigns to customers based on their interests, preferences, and behavior. This can help increase customer engagement and loyalty.

Q: What is real-time segmentation in Dynamics 365 Customer Insights?

A: Real-time segmentation in Dynamics 365 Customer Insights allows businesses to segment customers in real-time based on their behavior, demographics, and preferences. This enables businesses to deliver targeted experiences to customers at the right time.

Q: How does Dynamics 365 Customer Insights improve efficiency?

A: Dynamics 365 Customer Insights improves efficiency by automating customer data management and analysis, freeing up time for more strategic activities. It also enables businesses to make data-driven decisions using advanced analytics and AI capabilities.

Q: Can Dynamics 365 Customer Insights be used for both B2B and B2C customer insights?

A: Yes, Dynamics 365 Customer Insights can be used for both B2B and B2C customer insights. It provides the tools and insights businesses need to succeed in today's competitive market, whether they are marketing, sales, or customer service professionals.

Q: How can businesses integrate Dynamics 365 Customer Insights with other Microsoft products?

A: Dynamics 365 Customer Insights can be seamlessly integrated with other Microsoft products, such as Dynamics 365 Sales, Marketing, and Customer Service. This enables businesses to use customer insights across various functions and channels.

Q: What are some of the benefits of using Dynamics 365 Customer Insights?

A: Some of the benefits of using Dynamics 365 Customer Insights include improved customer understanding, enhanced personalization, increased efficiency, better decision-making, improved customer engagement, and targeted marketing campaigns.

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General Information
Brand Microsoft
License Information
License Category Business
License Type New
License Tenure Monthly
Payment Terms Prepaid
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Commercial Monthly