Microsoft Dynamics 365 Customer Service Call Intelligence Minutes Add-on| Education Faculty Pricing | Yearly

  Save upto 18%, Get GST Invoice on your business purchase. Prices are Exclusive of GST

​  For a customized quote or a monthly subscription plan, please reach out to us through the WhatsApp sales support available on this page,  and we will respond back promptly.

Secure and trusted checkout with:

Q: What is the Microsoft Dynamics 365 Customer Service Call Intelligence Minutes Add-on for Education Faculty Pricing - Yearly?

A: This add-on is designed for educational institutions to enhance their customer service capabilities. It provides faculty members with advanced call analytics, AI-powered conversation analysis, customizable dashboards, and integration with existing Dynamics 365 systems. It offers yearly pricing for education faculty and is packed with features that enable valuable insights into customer interactions, improving student support and success.

Q: How does the Dynamics 365 Customer Service Call Intelligence Minutes Add-on improve customer satisfaction?

A: By providing faculty members with valuable insights, the add-on enables personalized and effective support. It automatically analyzes and categorizes customer conversations, identifying trends and areas for improvement, leading to increased faculty efficiency and better student satisfaction.

Q: Which key performance indicators and metrics can be tracked using customizable dashboards?

A: Customizable dashboards allow tracking of various call metrics such as call volume, duration, and outcome. Faculty members can monitor these key performance indicators and metrics to optimize student support and success.

Q: How does the Dynamics 365 Customer Service Call Intelligence Minutes Add-on integrate with existing systems?

A: The add-on seamlessly integrates with existing Dynamics 365 systems, providing a unified view of customer interactions. This consolidated view helps faculty members to make informed decisions, improve resource allocation, and ensure compliance with regulatory requirements.

Q: What are the benefits of using call intelligence data in faculty training and development?

A: By identifying areas for faculty member training and development, call intelligence data can improve overall customer service quality, ultimately driving institutional success. It helps in making data-driven decisions and informing institutional research for better student outcomes.

Q: How can the Dynamics 365 Customer Service Call Intelligence Minutes Add-on benefit student support services?

A: By providing faculty members with the tools they need to deliver exceptional support, the add-on can improve overall student experience and satisfaction. It helps faculty members to analyze and act on valuable insights, enabling them to provide personalized support and improve student satisfaction.

Q: What security and compliance features does the Dynamics 365 Customer Service Call Intelligence Minutes Add-on offer?

A: The add-on comes with enterprise-grade security and compliance features, mitigating risks and ensuring compliance with regulatory requirements. This ensures that customer data stays secure and institutional goals are met.

Q: How can the Dynamics 365 Customer Service Call Intelligence Minutes Add-on optimize faculty member workload and resource allocation?

A: With accurate and up-to-date insights into customer interactions, the add-on allows faculty members to optimize workload and resource allocation based on call volume and complexity. This leads to increased efficiency, better faculty member utilization, and an enhanced decision-making process.

Q: What is the pricing model for the Dynamics 365 Customer Service Call Intelligence Minutes Add-on for Education Faculty?

A: The Dynamics 365 Customer Service Call Intelligence Minutes Add-on for Education Faculty is available at a yearly pricing model, offering educational institutions a cost-effective solution for unlocking new levels of customer service excellence.

Q: How does the Dynamics 365 Customer Service Call Intelligence Minutes Add-on enhance admissions and enrollment for educational institutions?

A: By providing faculty members with insights into prospective student interactions and preferences, the add-on can streamline the admissions and enrollment process. It helps faculty members deliver better engagement strategies and improve overall student outcomes.