eKechtup.com Yandex
Skip to Content
  1. All Products
  2. Microsoft Dynamics 365
  3. Microsoft Dynamics 365 Customer Service Chat | Yearly
INR
Microsoft Dynamics 365 Customer Service Chat | Yearly

Microsoft Dynamics 365 Customer Service Chat | Yearly

https://www.eketchup.com/web/image/product.template/25590/image_1920?unique=d2ee87b
(0 review)

Enhance customer experience with Dynamics 365 Customer Service Chat, featuring AI-powered chatbots, personalized support, and real-time issue resolution, boosting satisfaction and loyalty.

₹ 54,491.00
₹ 59,880.00 Tax Excluded (Discount: 8.999665998664%)

₹ 64,299.38 Including Tax

₹ 59,880.00 Tax Excluded

(₹ 0.00 / Units)
  • Brand
  • License Category
  • License Type
  • License Tenure
  • Payment Terms

This combination does not exist.

Commercial Annual
Dynamics 365 Customer Service Chat

Enhance your customer service experience with Dynamics 365 Customer Service Chat, a powerful tool designed to streamline interactions and foster meaningful connections with your clients. This innovative solution allows your business to provide seamless, personalized support across various channels, ensuring timely issue resolution and heightened customer satisfaction.

Key Features

The Dynamics 365 Customer Service Chat is packed with a multitude of features that enable efficient and effective customer service. Some of the key features include:

  • Real-time Chat Support: Provide immediate assistance to your customers through live chat, reducing response times and enhancing overall service experience.
  • Omni-channel Engagement: Engage with your customers across multiple channels, including social media, websites, and mobile applications, ensuring consistent service quality regardless of the interaction medium.
  • AI-powered Chatbots: Leverage artificial intelligence to automate routine inquiries and direct complex issues to human agents, optimizing resource utilization and response accuracy.
  • Knowledge Base Integration: Empower your agents with access to a comprehensive knowledge base, facilitating swift and accurate issue resolution.
  • Customizable Dashboards: Tailor your service environment with customizable dashboards, providing a personalized view of critical metrics and performance indicators.
Key Benefits

Implementing Dynamics 365 Customer Service Chat in your business offers a range of benefits that can significantly improve your customer service operations and overall business performance. Key benefits include:

  • Enhanced Customer Experience: Deliver fast, reliable, and personalized support, leading to increased customer satisfaction and loyalty.
  • Improved First Contact Resolution: Utilize advanced features and knowledge base integration to resolve issues efficiently during the first interaction, reducing the need for follow-up contacts.
  • Increased Efficiency: Automate routine tasks, optimize agent workloads, and streamline service processes, leading to higher productivity and reduced operational costs.
  • Data-driven Insights: Leverage analytics and reporting tools to gain a deeper understanding of your customer interactions, informing service improvements and strategic decision-making.
  • Scalability and Flexibility: Adapt your service capacity to match fluctuating demand, ensuring that your business can respond effectively to changing customer needs and market conditions.
Use Cases

Dynamics 365 Customer Service Chat is a versatile solution that can be applied in a variety of contexts to improve customer service and drive business success. Some common use cases include:

  • Tech Support: Offer immediate technical assistance to resolve software, hardware, or other technology-related issues.
  • Order and Shipping Inquiries: Provide timely updates and resolution on order status, shipping queries, and return or exchange processes.
  • Product Information: Assist customers in finding detailed product information, specifications, and comparisons to aid in purchase decisions.
  • Appointment Scheduling: Use the chat functionality to schedule and manage service appointments, streamlining the customer service process.
  • Post-Sales Support: Deliver continuous support after a sale, helping customers get the most out of their purchases and building long-term customer relationships.

  Save upto 18%, Get GST Invoice on your business purchase. Prices are Exclusive of GST

​  For a customized quote or a monthly subscription plan, please reach out to us through the WhatsApp sales support available on this page,  and we will respond back promptly.

Secure and trusted checkout with:

Q: What is Microsoft Dynamics 365 Customer Service Chat?

A: Microsoft Dynamics 365 Customer Service Chat is a powerful tool designed to enhance your customer service experience by streamlining interactions and fostering meaningful connections with your clients. It provides real-time chat support, omni-channel engagement, AI-powered chatbots, and knowledge base integration to ensure timely issue resolution and increased customer satisfaction.

Q: How does Dynamics 365 Customer Service Chat benefit my business?

A: Implementing Dynamics 365 Customer Service Chat in your business offers a range of benefits, including enhanced customer experience, improved first contact resolution, increased efficiency, data-driven insights, scalability, and flexibility. These benefits can significantly improve your customer service operations and overall business performance.

Q: What are some common use cases for Dynamics 365 Customer Service Chat?

A: Some common use cases include tech support, order and shipping inquiries, product information, appointment scheduling, and post-sales support. Dynamics 365 Customer Service Chat is versatile and can be applied in various contexts to improve customer service and drive business success.

Q: How does Dynamics 365 Customer Service Chat improve customer satisfaction?

A: By providing real-time chat support, personalized assistance, and timely issue resolution, Dynamics 365 Customer Service Chat enhances customer satisfaction by delivering fast, reliable, and personalized support, leading to increased loyalty and retention.

Q: Can Dynamics 365 Customer Service Chat help reduce operational costs?

A: Yes, by automating routine tasks, optimizing agent workloads, and streamlining service processes, Dynamics 365 Customer Service Chat helps increase efficiency and reduce operational costs, ultimately improving overall business performance.

Q: How does Dynamics 365 Customer Service Chat contribute to strategic decision-making?

A: Leveraging analytics and reporting tools, Dynamics 365 Customer Service Chat provides data-driven insights on customer interactions, informing service improvements and strategic decision-making. This enables your business to respond effectively to changing customer needs and market conditions.

Q: What channels does Dynamics 365 Customer Service Chat support?

A: Dynamics 365 Customer Service Chat supports various channels, such as social media, websites, mobile applications, and live chat, ensuring consistent service quality and engagement across different interaction mediums.

Q: How does AI-powered chatbot functionality improve customer support?

A: AI-powered chatbots automate routine inquiries and direct complex issues to human agents, optimizing resource utilization and response accuracy. This enables your team to handle a higher volume of queries and reduce response times, improving overall customer support.

Q: How can Dynamics 365 Customer Service Chat be customized to fit my business's needs?

A: Dynamics 365 Customer Service Chat offers customizable dashboards to tailor your service environment. These personalized views provide critical metrics and performance indicators that cater to your specific business requirements and objectives.

Q: What is included in the annual subscription for Dynamics 365 Customer Service Chat?

A: The annual subscription for Dynamics 365 Customer Service Chat includes access to all key features, benefits, and updates. This comprehensive package allows your business to take advantage of advanced tools and functionalities designed to enhance your customer service experience, foster customer relationships, and drive business success.

Terms and Conditions
Online Delivery
Shipping: 1-2 Business Days
Offline Delivery
Shipping: 3-5 Business Days

Share

VPN: CFQ7TTC0LHPZ

Specifications

General Information
Brand Microsoft
License Information
License Category Business
License Type New
License Tenure Yearly
Payment Terms Prepaid
Tags
Tags
Commercial Annual