Microsoft Dynamics 365 Customer Service Digital Messaging add-on| Education Student Pricing | Monthly
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Q: What is the Dynamics 365 Customer Service Digital Messaging add-on (Education Student Pricing)?
A: It is a specialized add-on designed for educational institutions that enables students to interact with their schools through various digital channels. It offers features such as multiple digital channel support, unified interface, real-time messaging, and integration with existing Dynamics 365 systems.
Q: How does the Dynamics 365 Customer Service Digital Messaging add-on benefit students?
A: The add-on enhances student engagement and satisfaction through personalized and timely support, improves response times and resolution rates, leading to increased student loyalty and retention, and offers a digital channel for students to request assistance with campus services.
Q: Which messaging platforms does the Dynamics 365 Customer Service Digital Messaging add-on support?
A: It supports multiple messaging platforms, including SMS and Facebook Messenger, providing students with a convenient way to reach out to their schools through their preferred digital channels.
Q: How does the Dynamics 365 Customer Service Digital Messaging add-on help school administrators?
A: It reduces the administrative burden on school staff by offering a unified interface for school administrators to manage and respond to student inquiries, allowing them to focus on more critical tasks.
Q: How does the Dynamics 365 Customer Service Digital Messaging add-on ensure compliance with data security and privacy regulations?
A: It ensures compliance with regulatory requirements and industry standards for data security and privacy, providing peace of mind to both students and school administrators.
Q: In what scenarios can the Dynamics 365 Customer Service Digital Messaging add-on be used?
A: It can be used for student admissions and enrollment, academic support, student life and services, event and activity management, and alumni engagement.
Q: How can the Dynamics 365 Customer Service Digital Messaging add-on improve student engagement?
A: The add-on offers a seamless and efficient way for students to interact with their schools, leading to increased engagement, satisfaction, and success.
Q: How is the Dynamics 365 Customer Service Digital Messaging add-on priced for students?
A: The add-on provides Education Student Pricing on a monthly basis, making it accessible and affordable for students.
Q: Is the Dynamics 365 Customer Service Digital Messaging add-on easy to integrate with existing Dynamics 365 systems?
A: Yes, the add-on supports integration with existing Dynamics 365 systems, ensuring a streamlined and connected experience for both students and school administrators.
Q: Can the Dynamics 365 Customer Service Digital Messaging add-on provide valuable insights into student interactions?
A: Yes, the add-on offers valuable insights into student interactions, enabling data-driven decision-making for school administrators.
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Specifications
General Information | |
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Brand | Microsoft |
License Information | |
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License Category | Education |
License Type | New |
License Tenure | Monthly |
Payment Terms | Prepaid |
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