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Microsoft Dynamics 365 Customer Service Digital Messaging and Voice Add-in | Monthly

Microsoft Dynamics 365 Customer Service Digital Messaging and Voice Add-in | Monthly

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Enhance customer experience with Dynamics 365 Digital Messaging and Voice Add-in, offering seamless omnichannel engagement, AI-powered chatbots, and personalized support through voice and messaging channels.

₹ 8,179.00
₹ 8,988.00 Tax Excluded (Discount: 9.000890075656429%)

₹ 9,651.22 Including Tax

₹ 8,988.00 Tax Excluded

(₹ 0.00 / Units)
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Commercial Monthly
Dynamics 365 Customer Service Digital Messaging and Voice Add-in

This innovative add-in is designed to enhance your customer service experience by providing a seamless and efficient way to manage digital messaging and voice interactions with your customers.

Key Features
  • Omni-channel engagement: Engage with your customers across multiple digital channels, including messaging apps, social media, and voice calls
  • Real-time messaging: Respond to customer inquiries in real-time, improving response times and customer satisfaction
  • Voice call integration: Integrate voice calls with your digital messaging channels, providing a unified customer service experience
  • AI-powered chatbots: Leverage AI-powered chatbots to automate routine customer inquiries and free up human agents for more complex issues
  • Personalized experiences: Use customer data and analytics to provide personalized experiences and improve customer engagement
Key Benefits
  • Improved customer satisfaction: Provide timely and effective support to your customers, improving their overall satisfaction and loyalty
  • Increased efficiency: Automate routine customer inquiries and streamline your customer service operations, reducing costs and improving productivity
  • Enhanced customer insights: Gain valuable insights into customer behavior and preferences, enabling you to make data-driven decisions and improve your customer service strategy
  • Competitive advantage: Differentiate your business from competitors by providing a seamless and personalized customer service experience
  • Scalability: Easily scale your customer service operations to meet growing demand, without compromising on quality or responsiveness
Use Cases
  • Customer support: Provide 24/7 customer support across multiple digital channels, including messaging apps, social media, and voice calls
  • Order tracking and updates: Keep customers informed about the status of their orders, improving transparency and reducing inquiries
  • Appointment scheduling: Allow customers to schedule appointments and book services online, improving convenience and reducing no-shows
  • Feedback and surveys: Collect customer feedback and conduct surveys to improve your products and services, and enhance customer satisfaction
  • Proactive engagement: Proactively engage with customers to offer personalized recommendations, promotions, and offers, improving customer loyalty and retention

By leveraging the Dynamics 365 Customer Service Digital Messaging and Voice Add-in, you can transform your customer service operations and provide a seamless, personalized, and efficient experience for your customers.

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Q: What is Microsoft Dynamics 365 Customer Service Digital Messaging and Voice Add-in?

A: This is an innovative add-in designed to enhance customer service by providing a seamless and efficient way to manage digital messaging and voice interactions with customers across multiple channels.

Q: What are the key features of Dynamics 365 Customer Service Digital Messaging and Voice Add-in?

A: Key features include omni-channel engagement, real-time messaging, voice call integration, AI-powered chatbots, and personalized experiences.

Q: How can I benefit from using Dynamics 365 Customer Service Digital Messaging and Voice Add-in?

A: Benefits include improved customer satisfaction, increased efficiency, enhanced customer insights, competitive advantage, and scalability.

Q: What use cases are appropriate for Dynamics 365 Customer Service Digital Messaging and Voice Add-in?

A: Use cases include customer support, order tracking and updates, appointment scheduling, feedback and surveys, and proactive engagement.

Q: Can Dynamics 365 Customer Service Digital Messaging and Voice Add-in improve my B2B and B2C customer service?

A: Yes, this add-in is designed to provide a seamless and personalized customer service experience for both B2B and B2C businesses.

Q: How does Dynamics 365 Customer Service Digital Messaging and Voice Add-in improve customer satisfaction?

A: By providing timely and effective support across multiple digital channels, Dynamics 365 can improve customer satisfaction and loyalty.

Q: What technology does Dynamics 365 Customer Service Digital Messaging and Voice Add-in use for real-time messaging?

A: Dynamics 365 provides real-time messaging capabilities, enabling customer service agents to respond to customer inquiries quickly and effectively.

Q: Can Dynamics 365 Customer Service Digital Messaging and Voice Add-in help me automate routine customer inquiries?

A: Yes, Dynamics 365 uses AI-powered chatbots to automate routine customer inquiries, freeing up human agents for more complex issues.

Q: How can Dynamics 365 Customer Service Digital Messaging and Voice Add-in improve customer insights?

A: Dynamics 365 provides valuable insights into customer behavior and preferences, enabling data-driven decisions and improved customer service strategy.

Q: How can I get started with Dynamics 365 Customer Service Digital Messaging and Voice Add-in?

A: You can try Dynamics 365 today and start transforming your customer service operations with a seamless, personalized, and efficient experience for your customers.

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Online Delivery
Shipping: 1-2 Business Days
Offline Delivery
Shipping: 3-5 Business Days

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Specifications

General Information
Brand Microsoft
License Information
License Category Business
License Type New
License Tenure Monthly
Payment Terms Prepaid
Tags
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Commercial Monthly