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Microsoft Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer| Education Faculty Pricing | Monthly

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Enhance student engagement with Dynamics 365 Customer Service Enterprise, offering AI-powered chatbots, omnichannel support, and personalized experiences, exclusively for education faculty at a discounted price.

₹ 999.00
₹ 1,098.00 Tax Excluded (Discount: 9.016393442622956%)

₹ 1,178.82 Including Tax

₹ 1,098.00 Tax Excluded

(₹ 0.00 / Units)
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Education Monthly
Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer (Education Faculty Pricing)

This Dynamics 365 Customer Service Enterprise attach license is specifically designed for education faculty members, providing a cost-effective solution for institutions to deliver exceptional customer experiences. By attaching this license to a qualifying Dynamics 365 base offer, faculty members can leverage the power of Dynamics 365 to streamline customer service operations, improve student engagement, and enhance overall institutional efficiency.

Key Features
  • Omni-channel engagement: Provide seamless, personalized experiences across various channels, including social media, email, phone, and more
  • Case management: Effectively manage and resolve customer issues with automated workflows and knowledge-based articles
  • Knowledge management: Create, share, and manage knowledge articles to empower faculty and staff with the information they need to provide excellent customer service
  • Analytics and insights: Gain valuable insights into customer behavior and preferences with built-in analytics and reporting tools
  • Integration with other Dynamics 365 apps: Seamlessly integrate with other Dynamics 365 applications, such as Sales, Marketing, and Field Service, to provide a unified customer experience
Key Benefits
  • Improved customer satisfaction: Provide personalized, efficient, and effective customer service experiences that meet the evolving needs of students and faculty
  • Increased productivity: Automate routine tasks, streamline workflows, and empower faculty and staff to focus on high-value activities
  • Enhanced collaboration: Foster a culture of collaboration and knowledge-sharing across departments and teams, ensuring that everyone is working towards a common goal
  • Better decision-making: Make data-driven decisions with real-time insights and analytics, enabling faculty and staff to respond quickly to changing customer needs
  • Reduced costs: Minimize the costs associated with customer service operations, such as manual processing, lengthy resolution times, and unnecessary escalations
Use Cases
  • Student admissions and enrollment: Provide personalized support and guidance to prospective students throughout the admissions and enrollment process
  • Academic advising: Offer proactive, data-driven advising services to help students achieve their academic goals and stay on track
  • Student affairs: Deliver exceptional customer experiences across various student affairs departments, such as financial aid, housing, and student life
  • Alumni engagement: Nurture lifelong relationships with alumni, providing them with relevant updates, events, and opportunities to stay connected with the institution
  • Faculty and staff support: Empower faculty and staff with the tools, resources, and knowledge they need to provide excellent customer service and support to students and other stakeholders

By taking advantage of the Dynamics 365 Customer Service Enterprise attach license, education faculty members can unlock the full potential of their customer service operations, driving improved student satisfaction, increased productivity, and enhanced institutional reputation.

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Q: What is Dynamics 365 Customer Service Enterprise Attach for Education Faculty Pricing?

A: This is a Dynamics 365 Customer Service Enterprise attach license specifically designed for education faculty members, offering a cost-effective solution for institutions to enhance customer service operations, improve student engagement, and increase overall institutional efficiency.

Q: How does Dynamics 365 Customer Service Enterprise improve student engagement?

A: The platform offers AI-powered chatbots, omnichannel support, and personalized experiences that allow for seamless communication and effective resolution of student issues, fostering a positive and engaging relationship between students and faculty.

Q: What are the benefits of integrating Dynamics 365 Customer Service Enterprise with other Dynamics 365 apps?

A: The integration enables institutions to provide a unified customer experience, streamlining operations by connecting various departments and teams through a single platform.

Q: How does Dynamics 365 Customer Service Enterprise help with student admissions and enrollment?

A: The platform allows education institutions to provide personalized support and guidance throughout the admissions and enrollment process, enhancing the overall experience for prospective students and improving the chances of successful enrollment.

Q: What features does Dynamics 365 Customer Service Enterprise provide for effective case management?

A: The platform includes automated workflows, knowledge-based articles, and analytics tools to improve case management and facilitate efficient issue resolution.

Q: How does Dynamics 365 Customer Service Enterprise contribute to better decision-making for education institutions?

A: The platform offers real-time insights and analytics in order to make data-driven decisions that respond to changing student needs and improve institutional performance.

Q: How does Dynamics 365 Customer Service Enterprise foster collaboration among faculty and staff?

A: The platform promotes a culture of collaboration and knowledge-sharing by allowing departments and teams to work together towards common goals, ensuring consistency and quality in customer service experiences.

Q: How can Dynamics 365 Customer Service Enterprise help reduce costs for education institutions?

A: The platform minimizes costs associated with customer service operations by automating tasks, streamlining workflows, and reducing the need for manual processing and unnecessary escalations.

Q: What is the role of knowledge management in Dynamics 365 Customer Service Enterprise?

A: Knowledge management in Dynamics 365 Customer Service Enterprise involves the creation, sharing, and management of knowledge articles, empowering faculty and staff with the information they need to provide excellent customer service.

Q: Why should education institutions consider attaching the Dynamics 365 Customer Service Enterprise license to a qualifying base offer?

A: By attaching this license to a qualifying base offer, education institutions can leverage the power of Dynamics 365 to improve student satisfaction, increase productivity, and enhance institutional reputation while taking advantage of discounted pricing for faculty members.

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General Information
Brand Microsoft
License Information
License Category Education
License Type New
License Tenure Monthly
Payment Terms Prepaid
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Education Monthly