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Microsoft Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer | Monthly

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Boost customer satisfaction with Dynamics 365 Customer Service Enterprise, featuring omnichannel engagement, AI-powered insights, and unified case management, attached to a qualifying Dynamics 365 base offer.

₹ 1,818.00
₹ 1,998.00 Tax Excluded (Discount: 9.009009009009006%)

₹ 2,145.24 Including Tax

₹ 1,998.00 Tax Excluded

(₹ 0.00 / Units)
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Commercial Monthly
Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer

This offer provides access to the advanced customer service capabilities of Dynamics 365, enabling businesses to deliver exceptional customer experiences. By attaching this offer to a qualifying Dynamics 365 base offer, organizations can unlock the full potential of their customer service operations.

Key Features
  • Unified Service Desk: provides a single, intuitive interface for customer service agents to manage customer interactions across multiple channels
  • Knowledge Management: enables the creation, sharing, and reuse of knowledge articles to resolve customer issues efficiently
  • Entitlements and SLAs: allows businesses to define and manage entitlements and service level agreements (SLAs) to ensure timely and effective issue resolution
  • Customer Insights: provides real-time analytics and insights to help businesses understand customer behavior and preferences
  • Automation and AI: leverages artificial intelligence (AI) and machine learning (ML) to automate routine tasks and provide personalized customer experiences
Key Benefits
  • Improved customer satisfaction: through faster issue resolution, personalized experiences, and proactive engagement
  • Increased efficiency: by automating routine tasks, streamlining processes, and providing a unified service desk
  • Enhanced agent productivity: with access to relevant customer information, knowledge articles, and automated workflows
  • Better decision-making: with real-time analytics and insights into customer behavior and preferences
  • Reduced costs: by minimizing the need for manual processes, reducing issue escalation, and improving first-contact resolution rates
Use Cases
  • Customer support: provides a unified platform for customer service agents to manage customer interactions across multiple channels, including phone, email, chat, and social media
  • Field service: enables businesses to manage field service operations, including scheduling, routing, and inventory management
  • Account management: allows account managers to access customer information, manage relationships, and identify new sales opportunities
  • Customer success: provides a platform for customer success managers to monitor customer health, identify potential issues, and proactively engage with customers
  • Omnichannel engagement: enables businesses to engage with customers across multiple channels, including social media, messaging apps, and online communities

By attaching Dynamics 365 Customer Service Enterprise to a qualifying Dynamics 365 base offer, businesses can unlock the full potential of their customer service operations and deliver exceptional customer experiences.

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Q: What is Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer?

A: It is an advanced customer service solution that can be attached to a qualifying Dynamics 365 base offer, providing businesses with exceptional customer service capabilities, including unified case management, omnichannel engagement, and AI-powered insights.

Q: What are the key features of Dynamics 365 Customer Service Enterprise?

A: The key features include a unified service desk, knowledge management, entitlements and SLAs, customer insights, and automation and AI, all designed to enable businesses to deliver exceptional customer experiences and manage customer interactions efficiently.

Q: How does Dynamics 365 Customer Service Enterprise improve customer satisfaction?

A: The solution improves customer satisfaction by enabling faster issue resolution, personalized customer experiences, and proactive engagement, leading to increased customer loyalty and retention.

Q: What are the key benefits of Dynamics 365 Customer Service Enterprise?

A: The key benefits include improved customer satisfaction, increased efficiency, enhanced agent productivity, better decision-making, and reduced costs, all contributing to improved business performance and profitability.

Q: What are some use cases of Dynamics 365 Customer Service Enterprise?

A: The solution can be used for customer support, field service, account management, customer success, and omnichannel engagement, providing businesses with a unified platform to manage customer interactions across multiple channels and touchpoints.

Q: How can businesses unlock the full potential of their customer service operations with Dynamics 365 Customer Service Enterprise?

A: By attaching Dynamics 365 Customer Service Enterprise to a qualifying Dynamics 365 base offer, businesses can leverage advanced customer service capabilities, streamline processes, automate routine tasks, and gain real-time insights and analytics, leading to improved customer experiences and business outcomes.

Q: How does Dynamics 365 Customer Service Enterprise enable omnichannel engagement?

A: The solution enables businesses to engage with customers across multiple channels, including social media, messaging apps, and online communities, providing a seamless and consistent customer experience across all touchpoints.

Q: What is the website meta description for Dynamics 365 Customer Service Enterprise?

A: The website meta description is "Enhance customer service with Dynamics 365. Unified interface, knowledge management, AI, & real-time analytics. Attach to a qualifying base offer & monthly."

Q: What are the website meta keywords for Dynamics 365 Customer Service Enterprise?

A: The website meta keywords include Dynamics 365, Customer Service, Enterprise, Attach, Qualifying, Base Offer, Microsoft, Advanced, Customer Service Capabilities, Exceptional Customer Experiences, Unified Service Desk, Customer Interactions, Knowledge Management, Knowledge Articles, Entitlements, SLAs, Customer Insights, Real-Time Analytics, Insights, Automation, AI, Machine Learning, Personalized Customer Experiences, Routine Tasks, Customer Satisfaction, Issue Resolution, Efficiency, Agent Productivity, Decision-Making, Customer Behavior, Customer Preferences, Customer Support, Field Service, Scheduling, Routing, Inventory Management, Account Management, Sales Opportunities, Customer Success, Customer Health, Potential Issues, Omnichannel Engagement, Social Media, Messaging Apps, Online Communities, B2B, B2C, High-Paying, Relevant, SEO Ranking.

Q: Who can benefit from Dynamics 365 Customer Service Enterprise?

A: The solution is relevant for businesses of all sizes and industries, providing them with the advanced customer service capabilities and insights needed to deliver exceptional customer experiences, drive customer loyalty and retention, and improve business outcomes.

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Offline Delivery
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General Information
Brand Microsoft
License Information
License Category Business
License Type New
License Tenure Monthly
Payment Terms Prepaid
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Commercial Monthly