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Microsoft Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer | Yearly

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Enhance customer experiences with Dynamics 365 Customer Service Enterprise, featuring omnichannel engagement, AI-powered insights, and unified case management, attached to a qualifying Dynamics 365 base offer.

₹ 18,182.00
₹ 19,980.00 Tax Excluded (Discount: 8.998998998999%)

₹ 21,454.76 Including Tax

₹ 19,980.00 Tax Excluded

(₹ 0.00 / Units)
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Commercial Annual
Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer

This offer provides access to the advanced customer service capabilities of Dynamics 365, enabling businesses to deliver exceptional customer experiences. By attaching this offer to a qualifying Dynamics 365 base offer, organizations can unlock the full potential of their customer service operations.

Key Features
  • Unified Service Desk: provides a single, intuitive interface for customer service agents to manage customer interactions across multiple channels
  • Case Management: enables businesses to track, manage, and resolve customer issues efficiently
  • Entitlements and Channel Management: allows companies to define and manage entitlements and channels for customer interactions
  • Knowledge Management: provides a centralized repository for storing and sharing knowledge articles and other relevant information
  • Analytics and Insights: delivers real-time analytics and insights to help businesses optimize their customer service operations
Key Benefits
  • Improved Customer Satisfaction: enables businesses to deliver personalized, efficient, and effective customer service experiences
  • Increased Productivity: streamlines customer service operations, reducing the time and effort required to resolve customer issues
  • Enhanced Collaboration: facilitates collaboration between customer service agents, managers, and other stakeholders
  • Better Decision Making: provides real-time analytics and insights to inform customer service strategies and optimize operations
  • Reduced Costs: helps businesses reduce the costs associated with customer service operations, such as agent training and support
Use Cases
  • Customer Service and Support: provides a comprehensive platform for managing customer service operations, including case management, entitlements, and knowledge management
  • Field Service Management: enables businesses to manage and optimize field service operations, including scheduling, routing, and resource allocation
  • Customer Engagement: delivers a unified platform for managing customer interactions across multiple channels, including social media, email, and phone
  • Analytics and Reporting: provides real-time analytics and insights to help businesses optimize their customer service operations and make data-driven decisions
  • Integration with Other Dynamics 365 Apps: enables seamless integration with other Dynamics 365 apps, such as Sales, Marketing, and Finance

By attaching this offer to a qualifying Dynamics 365 base offer, businesses can unlock the full potential of their customer service operations and deliver exceptional customer experiences.

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Q: What is Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer?

A: It is an advanced customer service offer that integrates with a qualifying Dynamics 365 base offer, providing businesses with unified service desk, case management, analytics, and more to improve customer satisfaction, productivity, and reduce costs.

Q: What are the key features of Dynamics 365 Customer Service Enterprise?

A: The key features include unified service desk, case management, entitlements and channel management, knowledge management, and analytics and insights.

Q: What are the benefits of Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer?

A: The key benefits include improved customer satisfaction, increased productivity, enhanced collaboration, better decision making, and reduced costs.

Q: In what ways can Dynamics 365 Customer Service Enterprise be used?

A: It can be used for customer service and support, field service management, customer engagement, analytics and reporting, and integrating with other Dynamics 365 apps.

Q: How does Dynamics 365 Customer Service Enterprise help businesses manage customer interactions?

A: The unified service desk provides a single interface for customer service agents to manage customer interactions across multiple channels.

Q: How does Dynamics 365 Customer Service Enterprise help businesses manage customer issues?

A: Case management enables businesses to track, manage, and resolve customer issues efficiently.

Q: How does Dynamics 365 Customer Service Enterprise help businesses manage entitlements and channels?

A: Entitlements and channel management allows companies to define and manage entitlements and channels for customer interactions.

Q: How does Dynamics 365 Customer Service Enterprise help businesses manage knowledge and information?

A: Knowledge management provides a centralized repository for storing and sharing knowledge articles and other relevant information.

Q: How does Dynamics 365 Customer Service Enterprise help businesses make better decisions?

A: Analytics and insights deliver real-time analytics and insights to help businesses optimize their customer service operations.

Q: What are the keywords associated with Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer?

A: Dynamics 365, Customer Service Enterprise, Attach, Qualifying Base Offer, Microsoft, Advanced Customer Service, Unified Service Desk, Case Management, Entitlements Management, Channel Management, Knowledge Management, Analytics, Insights, Customer Satisfaction, Productivity, Collaboration, Decision Making, Cost Reduction, Customer Service and Support, Field Service Management, Customer Engagement, Analytics and Reporting, Real-time Analytics, Data-driven Decisions, Multi-channel Customer Interactions, CRM, B2B, B2C, Service Operations, Field Service Operations, Integration, Dynamics 365 Apps, Sales, Marketing, Finance, Customer Experience.

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Online Delivery
Shipping: 1-2 Business Days
Offline Delivery
Shipping: 3-5 Business Days


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Specifications

General Information
Brand Microsoft
License Information
License Category Business
License Type New
License Tenure Yearly
Payment Terms Prepaid
Tags
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Commercial Annual