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Microsoft Dynamics 365 Customer Service Premium| Education Faculty Pricing | Monthly

Microsoft Dynamics 365 Customer Service Premium| Education Faculty Pricing | Monthly

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Boost student success with Dynamics 365 Customer Service Premium, exclusively for education faculty. Key features include omnichannel engagement, AI-powered insights, and seamless case management to deliver exceptional support and personalized experiences.

₹ 9,746.00
₹ 10,710.00 Tax Excluded (Discount: 9.000933706816056%)

₹ 11,500.28 Including Tax

₹ 10,710.00 Tax Excluded

(₹ 0.00 / Units)
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Education Monthly
Dynamics 365 Customer Service Premium (Education Faculty Pricing)

This exclusive offer is designed for education faculty members, providing a comprehensive customer service solution to enhance student engagement and support. With Dynamics 365 Customer Service Premium, you can deliver personalized experiences, streamline service operations, and drive student success.

Key Features
  • Unified Service Desk: Provide a single, intuitive interface for customer service agents to manage student interactions across multiple channels
  • Knowledge Management: Offer a centralized repository of knowledge articles, FAQs, and resources to help students find answers quickly
  • Case Management: Automate and streamline case management processes, ensuring timely and effective resolution of student issues
  • Entitlements and SLAs: Define and manage service level agreements (SLAs) and entitlements to ensure consistent and reliable support
  • Analytics and Insights: Leverage built-in analytics and reporting capabilities to gain insights into student behavior, preferences, and support trends
Key Benefits
  • Improved Student Satisfaction: Deliver personalized, timely, and effective support to enhance student satisfaction and loyalty
  • Increased Efficiency: Streamline service operations, reduce response times, and minimize the complexity of student support
  • Enhanced Collaboration: Foster collaboration among faculty, staff, and student support teams to ensure seamless communication and issue resolution
  • Data-Driven Decision Making: Make informed decisions using analytics and insights to optimize student support strategies and improve outcomes
  • Scalability and Flexibility: Scale your customer service operations to meet the evolving needs of your student body, with a flexible and adaptable solution
Use Cases
  • Student Support: Provide multi-channel support for students, including email, phone, chat, and social media, to ensure timely and effective issue resolution
  • Faculty and Staff Support: Offer dedicated support for faculty and staff, helping them to manage student-related issues and provide exceptional service
  • Alumni Engagement: Leverage customer service capabilities to engage with alumni, provide support, and foster lifelong relationships
  • Event and Program Management: Use Dynamics 365 Customer Service Premium to manage events, programs, and services, ensuring a seamless experience for students and attendees
  • Compliance and Risk Management: Ensure compliance with regulatory requirements and mitigate risk by implementing robust customer service processes and protocols

By leveraging Dynamics 365 Customer Service Premium, education faculty members can create a supportive and engaging environment that drives student success and fosters a positive, lifelong relationship with their institution.

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Q: What is Microsoft Dynamics 365 Customer Service Premium for Education Faculty Pricing?

A: This is an exclusive offer for education faculty members, providing a comprehensive customer service solution to enhance student engagement and support. It offers personalized experiences, streamlined service operations, and data-driven decision-making capabilities.

Q: What are the key features of Dynamics 365 Customer Service Premium for Education Faculty Pricing?

A: The key features include a unified service desk, knowledge management, case management, entitlements and SLAs, and analytics and insights. These tools help manage student interactions, provide quick answers, automate case resolution, set service agreements, and gain valuable insights.

Q: How does Dynamics 365 Customer Service Premium benefit education faculty?

A: It improves student satisfaction through personalized, timely, and effective support, increases efficiency by streamlining service operations, and fosters collaboration among faculty, staff, and student support teams. Additionally, it allows for data-driven decision-making, scalability, and flexibility.

Q: What are some use cases for Dynamics 365 Customer Service Premium in education?

A: The software can be used for multi-channel student support, faculty and staff support, alumni engagement, event and program management, and compliance and risk management. These uses demonstrate the system's versatility in enhancing the educational experience.

Q: How does Dynamics 365 Customer Service Premium improve student support?

A: By providing a unified service desk, knowledge management, and streamlined case management, the software ensures timely and effective issue resolution across various channels, leading to increased student satisfaction and engagement.

Q: How does Dynamics 365 Customer Service Premium facilitate collaboration among education faculty and staff?

A: The software fosters collaboration by offering a centralized platform for managing student issues, sharing knowledge, and ensuring consistent and reliable support. This helps create a supportive and engaging environment for students.

Q: How does Dynamics 365 Customer Service Premium help with regulatory compliance in education?

A: By implementing robust customer service processes and protocols, education institutions can ensure compliance with regulatory requirements, mitigate risks, and maintain high-quality student support standards.

Q: What is the pricing structure for Dynamics 365 Customer Service Premium for Education Faculty?

A: This offer is based on monthly education faculty pricing, enabling affordable and flexible access to the premium customer service solution.

Q: How can I get started with Dynamics 365 Customer Service Premium for Education Faculty Pricing?

A: Simply visit the product website to learn more about the features, benefits, and pricing, then sign up for a trial or purchase the software to begin transforming your student support operations.

Q: What are some high-paying keywords associated with Dynamics 365 Customer Service Premium for Education?

A: Some high-paying keywords include Microsoft Dynamics 365, Customer Service Premium, Education Faculty Pricing, CRM for education, Customer service software, Unified Service Desk, Knowledge Management, Analytics and Insights, Multi-channel student support, Scalability, Flexibility, and Data-driven decision making. These terms highlight the value and capabilities of the solution for education institutions.

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General Information
Brand Microsoft
License Information
License Category Education
License Type New
License Tenure Monthly
Payment Terms Prepaid
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Education Monthly