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Microsoft Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer| Education Faculty Pricing | Monthly

Microsoft Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer| Education Faculty Pricing | Monthly

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Unlock efficient customer service with Dynamics 365, exclusive faculty pricing, unified case management, and omnichannel engagement

₹ 999.00
₹ 1,098.00 Tax Excluded (Discount: 9.016393442622956%)

₹ 1,178.82 Including Tax

₹ 1,098.00 Tax Excluded

(₹ 0.00 / Units)
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Education Monthly
Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer (Education Faculty Pricing)

This Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer is specifically designed for education faculty members, providing them with the tools and features needed to deliver exceptional customer service. With this offer, faculty members can enhance their customer service capabilities while taking advantage of discounted pricing.

Key Features
  • Advanced case management: Manage and resolve customer complaints and issues efficiently
  • Knowledge management: Create, share, and manage knowledge articles to help customers find answers quickly
  • Service level agreements: Define and track service level agreements to ensure timely resolution of customer issues
  • Entitlements and channel management: Manage customer entitlements and communication channels to provide personalized support
  • Analytics and insights: Gain insights into customer behavior and service performance to make data-driven decisions
Key Benefits
  • Improved customer satisfaction: Provide timely and effective support to customers, leading to increased satisfaction and loyalty
  • Increased efficiency: Streamline customer service processes and reduce the time spent on resolving issues
  • Enhanced collaboration: Collaborate with colleagues and other departments to provide seamless customer support
  • Personalized support: Offer personalized support to customers based on their preferences and needs
  • Data-driven decision making: Make informed decisions using analytics and insights to optimize customer service operations
Use Cases
  • Higher education institutions: Use Dynamics 365 Customer Service to provide support to students, faculty, and staff, and to manage issues related to admissions, financial aid, and student services
  • Student information systems: Integrate Dynamics 365 Customer Service with student information systems to provide seamless support and manage student-related issues
  • Alumni relations: Use Dynamics 365 Customer Service to manage alumni relationships, provide support, and track engagement
  • IT support: Provide IT support to faculty, staff, and students, and manage IT-related issues using Dynamics 365 Customer Service
  • Library services: Use Dynamics 365 Customer Service to manage library services, provide support, and track library-related issues

By taking advantage of this Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer, education faculty members can deliver exceptional customer service, improve customer satisfaction, and increase efficiency. This offer is available at a discounted price, making it an attractive option for education institutions looking to enhance their customer service capabilities.

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Q: What is Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer?

A: It is a customer service solution designed exclusively for education faculty members, offering advanced case management, knowledge management, service level agreements, entitlements and channel management, analytics and insights, and more at a discounted monthly price.

Q: Who is eligible for the education faculty pricing?

A: This offer is available to faculty members from higher education institutions, providing them with a cost-effective way to enhance their customer service capabilities.

Q: How does Dynamics 365 Customer Service help improve customer satisfaction?

A: The platform enables timely and effective support, personalized customer experiences, and informed data-driven decisions, which contribute to increased customer satisfaction and loyalty.

Q: What are some of the key features of Dynamics 365 Customer Service Professional?

A: Key features include advanced case management, knowledge management, service level agreements, entitlements and channel management, analytics, and insights, all designed to streamline customer service processes and improve efficiency.

Q: What kinds of institutions can benefit from Dynamics 365 Customer Service?

A: Higher education institutions, student information systems, alumni relations, IT support, library services, and other educational organizations can benefit from implementing Dynamics 365 Customer Service in their operations.

Q: How can Dynamics 365 Customer Service be integrated with existing systems?

A: Dynamics 365 Customer Service can be integrated with various systems, including CRM, support, sales, marketing, student information systems, learning management systems, and education technology, providing a seamless and unified customer service experience.

Q: What is the benefit of using Dynamics 365 Customer Service for IT support in education?

A: Dynamics 365 Customer Service allows IT support teams in education to manage and resolve IT-related issues efficiently, providing a centralized solution for tracking, managing, and delivering support to faculty, staff, and students.

Q: How does Dynamics 365 Customer Service contribute to institutional effectiveness in education?

A: The platform enables educational institutions to optimize customer service operations, make informed data-driven decisions, and improve customer satisfaction, all of which contribute to overall institutional effectiveness.

Q: Is Dynamics 365 Customer Service a cloud-based solution?

A: Yes, Dynamics 365 Customer Service is a cloud-based solution, offering flexibility, scalability, and ease of integration with existing systems.

Q: How can Dynamics 365 Customer Service help with student services and admissions in higher education?

A: By providing an efficient helpdesk, ticketing system, and issue tracking solution, Dynamics 365 Customer Service enables higher education institutions to manage student-related issues effectively, enhancing their learning experience and streamlining admissions processes.

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General Information
Brand Microsoft
License Information
License Category Education
License Type New
License Tenure Monthly
Payment Terms Prepaid
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Education Monthly