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Microsoft Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer | Monthly

Microsoft Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer | Monthly

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Boost customer satisfaction with Dynamics 365 Customer Service Professional, featuring unified case management, interactive dashboards, and AI-driven insights, attached to a qualifying Dynamics 365 base offer.

₹ 1,818.00
₹ 1,998.00 Tax Excluded (Discount: 9.009009009009006%)

₹ 2,145.24 Including Tax

₹ 1,998.00 Tax Excluded

(₹ 0.00 / Units)
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Commercial Monthly
Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer

This attachment provides access to advanced customer service capabilities, enabling organizations to deliver personalized, efficient, and effective support to their customers.

Key Features
  • Unified service desk: Combine customer service, field service, and other service modules into a single, intuitive interface
  • Knowledge management: Create, manage, and share knowledge articles across the organization to improve consistency and accuracy of customer support
  • Entitlements and warranties: Track and manage customer entitlements and warranties to ensure that customers receive the support they are eligible for
  • Service level agreements (SLAs): Define and manage SLAs to ensure that customer issues are resolved within agreed-upon timeframes
  • Reporting and analytics: Gain insights into customer service performance and identify areas for improvement with built-in reporting and analytics tools
Key Benefits
  • Improved customer satisfaction: Deliver personalized, efficient, and effective support to customers, resulting in increased satisfaction and loyalty
  • Increased productivity: Streamline customer service processes and provide agents with the tools and information they need to resolve issues quickly and effectively
  • Enhanced collaboration: Enable seamless collaboration between customer service teams, field service teams, and other stakeholders to ensure that customer issues are resolved efficiently
  • Reduced costs: Minimize the costs associated with customer support by optimizing processes, reducing manual errors, and improving first-contact resolution rates
  • Better decision-making: Gain insights into customer service performance and make data-driven decisions to drive continuous improvement
Use Cases
  • Customer support: Use Dynamics 365 Customer Service Professional to deliver multi-channel support, manage customer interactions, and resolve issues efficiently
  • Field service: Combine customer service with field service capabilities to schedule and manage on-site service visits, and ensure that customers receive timely and effective support
  • Customer success management: Leverage customer service data and insights to identify opportunities to upsell and cross-sell, and to provide proactive support to customers
  • Account management: Use customer service data and insights to better understand customer needs and preferences, and to develop targeted account management strategies
  • Service desk management: Use Dynamics 365 Customer Service Professional to manage and optimize the service desk, including incident management, problem management, and change management

By attaching Dynamics 365 Customer Service Professional to a qualifying Dynamics 365 base offer, organizations can unlock the full potential of their customer service capabilities and deliver exceptional customer experiences.

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Q: What is Microsoft Dynamics 365 Customer Service Professional?

A: Dynamics 365 Customer Service Professional is an advanced customer service solution that provides unified case management, interactive dashboards, and AI-driven insights. It enables organizations to deliver personalized, efficient, and effective support to their customers.

Q: What features does Dynamics 365 Customer Service Professional offer?

A: Key features include a unified service desk, knowledge management, entitlements and warranties tracking, service level agreements management, and reporting and analytics tools.

Q: How does Dynamics 365 Customer Service Professional improve customer satisfaction?

A: By delivering personalized, efficient, and effective support, organizations can increase customer satisfaction and loyalty, resulting in improved customer experiences.

Q: What are the benefits of using Dynamics 365 Customer Service Professional?

A: Key benefits include increased productivity, enhanced collaboration, reduced costs, and better decision-making based on customer service performance insights.

Q: How can Dynamics 365 Customer Service Professional be used in customer support?

A: It can be used for multi-channel support, managing customer interactions, and resolving issues efficiently, leading to increased customer satisfaction and loyalty.

Q: How does Dynamics 365 Customer Service Professional integrate with field service?

A: By combining customer service with field service capabilities, organizations can schedule and manage on-site service visits, ensuring timely and effective support for customers.

Q: How can Dynamics 365 Customer Service Professional support customer success management?

A: By leveraging customer service data and insights, organizations can identify opportunities to upsell and cross-sell, and provide proactive support to customers.

Q: How does Dynamics 365 Customer Service Professional help with account management?

A: Customer service data and insights can be used to better understand customer needs and preferences, developing targeted account management strategies, and improving customer experiences.

Q: What is the process for attaching Dynamics 365 Customer Service Professional to a qualifying Dynamics 365 base offer?

A: Organizations can attach Dynamics 365 Customer Service Professional to a qualifying Dynamics 365 base offer to unlock the full potential of their customer service capabilities and deliver superior customer experiences.

Q: What keywords are associated with Dynamics 365 Customer Service Professional?

A: Relevant keywords include Microsoft Dynamics 365, customer service capabilities, advanced customer service, personalized support, efficient support, effective support, unified service desk, field service, service modules, knowledge management, knowledge articles, customer support, entitlements, warranties, service level agreements, SLAs, reporting, analytics, customer service performance, increased satisfaction, loyalty, productivity, collaboration, reduced costs, customer support, field service, customer success management, account management, service desk management, incident management, problem management, change management, B2B, B2C, SEO keywords, and high-paying keywords.

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Shipping: 1-2 Business Days
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Shipping: 3-5 Business Days

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Specifications

General Information
Brand Microsoft
License Information
License Category Business
License Type New
License Tenure Monthly
Payment Terms Prepaid
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Commercial Monthly