Microsoft Dynamics 365 Customer Service Professional| Education Faculty Pricing | Yearly
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Q: What is Microsoft Dynamics 365 Customer Service Professional (Education Faculty Pricing) offering?
A: Microsoft Dynamics 365 Customer Service Professional (Education Faculty Pricing) is an exclusive offer for education faculty members, providing a unified platform to manage customer interactions, advanced case management capabilities, real-time analytics, and integration with other Dynamics 365 applications. This solution aims to enhance customer experiences, improve student outcomes, and increase faculty productivity.
Q: How does Dynamics 365 Customer Service Professional benefit students?
A: Dynamics 365 Customer Service Professional provides hands-on experience with industry-leading customer service technology, equipping students with the skills and knowledge needed to succeed in today's fast-paced customer service landscape.
Q: What are the key features of Dynamics 365 Customer Service Professional relevant to education institutions?
A: Key features include a unified customer service platform, advanced case management, real-time analytics, integration with Sales and Marketing, and a customizable and extensible platform that caters to the unique needs of educational institutions.
Q: How can Dynamics 365 Customer Service Professional be used in teaching customer service courses?
A: The platform offers real-world experience in managing customer interactions and resolving issues, making it an ideal teaching tool for customer service courses.
Q: How can faculty manage student inquiries using Dynamics 365 Customer Service Professional?
A: The platform can be used to manage and respond to student inquiries efficiently, streamlining the support process.
Q: How can alumni engagement be tracked and managed with Dynamics 365 Customer Service Professional?
A: Faculty can leverage the platform to track and manage interactions with alumni, fostering long-term relationships and encouraging ongoing engagement.
Q: How does Dynamics 365 Customer Service Professional support campus events?
A: The platform helps manage and respond to event-related inquiries, ensuring a seamless and enjoyable experience for attendees.
Q: What research opportunities does Dynamics 365 Customer Service Professional provide for educational institutions?
A: Faculty can take advantage of the platform's analytics and insights to conduct research on customer service trends and best practices.
Q: Is Dynamics 365 Customer Service Professional a cost-effective solution for educational institutions?
A: Yes, it offers flexible pricing options, cost-effective deployment, and can scale to accommodate the needs of various educational institutions.
Q: How does Dynamics 365 Customer Service Professional contribute to better decision-making in educational institutions?
A: The platform offers data-driven insights and analytics, assisting faculty in making informed decisions and improving overall customer satisfaction.
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Specifications
General Information | |
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Brand | Microsoft |
License Information | |
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License Category | Education |
License Type | New |
License Tenure | Yearly |
Payment Terms | Prepaid |
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