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Microsoft Dynamics 365 Customer Service Professional| Education Faculty Pricing | Yearly

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Empower faculty with Dynamics 365 Customer Service Professional, featuring unified case management, knowledge management, and analytics, at exclusive education pricing.

₹ 25,007.00
₹ 27,480.00 Tax Excluded (Discount: 8.999272197962142%)

₹ 29,508.26 Including Tax

₹ 27,480.00 Tax Excluded

(₹ 0.00 / Units)
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Education Annual
Dynamics 365 Customer Service Professional (Education Faculty Pricing)

This exclusive offer is designed for education faculty members, providing them with the tools and resources needed to deliver exceptional customer experiences. With Dynamics 365 Customer Service Professional, you can empower your students with the skills and knowledge required to succeed in today's fast-paced customer service landscape.

Key Features
  • Unified customer service platform to manage all customer interactions across multiple channels
  • Advanced case management capabilities to track, manage, and resolve customer issues efficiently
  • Real-time analytics and insights to inform customer service strategies and improve overall customer satisfaction
  • Integration with other Dynamics 365 applications, such as Sales and Marketing, to provide a comprehensive view of customer interactions
  • Customizable and extensible platform to meet the unique needs of your educational institution
Key Benefits
  • Enhanced customer experiences through personalized and efficient service
  • Improved student outcomes through hands-on experience with industry-leading customer service technology
  • Increased faculty productivity and efficiency through streamlined case management and automated workflows
  • Better decision-making through data-driven insights and analytics
  • Cost-effective solution with flexible pricing options and scalable deployment
Use Cases
  • Teaching customer service courses: Use Dynamics 365 Customer Service Professional to provide students with real-world experience in managing customer interactions and resolving issues
  • Managing student inquiries: Utilize the platform to manage and respond to student inquiries, providing timely and effective support
  • Tracking alumni engagement: Leverage the platform to track and manage interactions with alumni, fostering long-term relationships and encouraging ongoing engagement
  • Supporting campus events: Use the platform to manage and respond to event-related inquiries, ensuring a seamless and enjoyable experience for attendees
  • Conducting research: Take advantage of the platform's analytics and insights to conduct research on customer service trends and best practices

By leveraging Dynamics 365 Customer Service Professional, education faculty members can provide their students with the skills and knowledge needed to succeed in today's customer-centric landscape. With its unified platform, advanced case management capabilities, and real-time analytics, this solution is ideal for educational institutions looking to enhance customer experiences and improve student outcomes.

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Q: What is Microsoft Dynamics 365 Customer Service Professional (Education Faculty Pricing) offering?

A: Microsoft Dynamics 365 Customer Service Professional (Education Faculty Pricing) is an exclusive offer for education faculty members, providing a unified platform to manage customer interactions, advanced case management capabilities, real-time analytics, and integration with other Dynamics 365 applications. This solution aims to enhance customer experiences, improve student outcomes, and increase faculty productivity.

Q: How does Dynamics 365 Customer Service Professional benefit students?

A: Dynamics 365 Customer Service Professional provides hands-on experience with industry-leading customer service technology, equipping students with the skills and knowledge needed to succeed in today's fast-paced customer service landscape.

Q: What are the key features of Dynamics 365 Customer Service Professional relevant to education institutions?

A: Key features include a unified customer service platform, advanced case management, real-time analytics, integration with Sales and Marketing, and a customizable and extensible platform that caters to the unique needs of educational institutions.

Q: How can Dynamics 365 Customer Service Professional be used in teaching customer service courses?

A: The platform offers real-world experience in managing customer interactions and resolving issues, making it an ideal teaching tool for customer service courses.

Q: How can faculty manage student inquiries using Dynamics 365 Customer Service Professional?

A: The platform can be used to manage and respond to student inquiries efficiently, streamlining the support process.

Q: How can alumni engagement be tracked and managed with Dynamics 365 Customer Service Professional?

A: Faculty can leverage the platform to track and manage interactions with alumni, fostering long-term relationships and encouraging ongoing engagement.

Q: How does Dynamics 365 Customer Service Professional support campus events?

A: The platform helps manage and respond to event-related inquiries, ensuring a seamless and enjoyable experience for attendees.

Q: What research opportunities does Dynamics 365 Customer Service Professional provide for educational institutions?

A: Faculty can take advantage of the platform's analytics and insights to conduct research on customer service trends and best practices.

Q: Is Dynamics 365 Customer Service Professional a cost-effective solution for educational institutions?

A: Yes, it offers flexible pricing options, cost-effective deployment, and can scale to accommodate the needs of various educational institutions.

Q: How does Dynamics 365 Customer Service Professional contribute to better decision-making in educational institutions?

A: The platform offers data-driven insights and analytics, assisting faculty in making informed decisions and improving overall customer satisfaction.

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Specifications

General Information
Brand Microsoft
License Information
License Category Education
License Type New
License Tenure Yearly
Payment Terms Prepaid
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Education Annual