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Microsoft Dynamics 365 Customer Service Professional| Education Student Pricing | Yearly

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Unleash efficient customer service with Dynamics 365, optimized for education students. Key features include unified case management, knowledge management, and interactive dashboards to enhance customer experiences and streamline support processes at a special student price.

₹ 18,182.00
₹ 19,980.00 Tax Excluded (Discount: 8.998998998999%)

₹ 21,454.76 Including Tax

₹ 19,980.00 Tax Excluded

(₹ 0.00 / Units)
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Education Annual
Dynamics 365 Customer Service Professional (Education Student Pricing)

Unlock the full potential of customer service with Dynamics 365 Customer Service Professional, now available at a special education student pricing. This powerful tool is designed to help you deliver exceptional customer experiences, streamline service operations, and drive business growth.

Key Features
  • Unified Service Desk: Provide a single, unified interface for customer service agents to manage customer interactions across multiple channels
  • Case Management: Automate and streamline case management processes, from creation to resolution
  • Knowledge Management: Create, manage, and share knowledge articles to help customer service agents resolve issues quickly and efficiently
  • Entitlements and SLAs: Define and manage entitlements and service level agreements (SLAs) to ensure timely and effective issue resolution
  • Analytics and Insights: Gain valuable insights into customer service operations and performance with built-in analytics and reporting tools
Key Benefits
  • Improved Customer Satisfaction: Deliver personalized and effective customer service experiences that meet the evolving needs of your customers
  • Increased Efficiency: Automate and streamline customer service processes to reduce costs and improve productivity
  • Enhanced Collaboration: Provide a single, unified platform for customer service agents to collaborate and work together to resolve customer issues
  • Better Decision Making: Gain valuable insights into customer service operations and performance to inform business decisions and drive growth
  • Reduced Costs: Minimize the costs associated with customer service operations and improve return on investment (ROI)
Use Cases
  • Customer Support: Provide multi-channel support to customers, including phone, email, chat, and social media
  • Field Service: Manage and optimize field service operations, including scheduling, routing, and inventory management
  • Account Management: Provide customer service agents with a 360-degree view of customer interactions and history
  • Self-Service: Offer customers self-service options, such as knowledge bases and portals, to help them find answers and resolve issues quickly
  • Omnichannel Engagement: Engage with customers across multiple channels and devices, including mobile, social media, and web

Take advantage of the special education student pricing for Dynamics 365 Customer Service Professional and start delivering exceptional customer experiences today.

  Save upto 18%, Get GST Invoice on your business purchase. Prices are Exclusive of GST

  For a customized quote or a monthly subscription plan, please reach out to us through the WhatsApp sales support available on this page,  and we will respond back promptly.

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Q: What is Microsoft Dynamics 365 Customer Service Professional (Education Student Pricing)?

A: It is a specialized customer service tool designed to help education students deliver exceptional customer experiences, streamline service operations, and drive business growth at a special student price. The key features include unified case management, knowledge management, and interactive dashboards.

Q: How does the Unified Service Desk benefit customer service agents?

A: The Unified Service Desk provides a single, unified interface for customer service agents to manage customer interactions across multiple channels, improving efficiency and providing a better customer service experience.

Q: What is the role of Case Management in Dynamics 365 Customer Service Professional?

A: Case Management automates and streamlines case management processes, from creation to resolution, helping to reduce costs and improve productivity.

Q: How does Knowledge Management help customer service agents?

A: Knowledge Management allows customer service agents to create, manage, and share knowledge articles to help resolve issues quickly and efficiently, enhancing customer satisfaction.

Q: What are the Key Benefits of Dynamics 365 Customer Service Professional (Education Student Pricing)?

A: The key benefits include improved customer satisfaction, increased efficiency, enhanced collaboration, better decision making, and reduced costs.

Q: What are some use cases for Dynamics 365 Customer Service Professional?

A: Use cases include customer support, field service, account management, self-service, and omnichannel engagement.

Q: How does Dynamics 365 Customer Service Professional support multi-channel customer support?

A: Dynamics 365 Customer Service Professional supports multi-channel customer support, including phone, email, chat, and social media, to provide a better customer experience.

Q: How can Dynamics 365 Customer Service Professional help reduce costs?

A: Dynamics 365 Customer Service Professional can help reduce costs through automation, streamlining of customer service processes, and improved return on investment (ROI).

Q: What types of businesses can benefit from Dynamics 365 Customer Service Professional?

A: B2B and B2C businesses, as well as those focused on CRM and customer experience management, can benefit from Dynamics 365 Customer Service Professional.

Q: How can I take advantage of the special education student pricing for Dynamics 365 Customer Service Professional?

A: You can take advantage of the special education student pricing for Dynamics 365 Customer Service Professional by visiting the website and following the instructions for purchasing at the special student price.

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Online Delivery
Shipping: 1-2 Business Days
Offline Delivery
Shipping: 3-5 Business Days


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Specifications

General Information
Brand Microsoft
License Information
License Category Education
License Type New
License Tenure Yearly
Payment Terms Prepaid
Tags
Tags
Education Annual