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Microsoft Dynamics 365 Customer Service unified routing add-on| Education Student Pricing | Monthly

Microsoft Dynamics 365 Customer Service unified routing add-on| Education Student Pricing | Monthly

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Streamline student support with Dynamics 365 Customer Service unified routing add-on, featuring automated case assignment, personalized experiences, and real-time analytics, exclusively for education institutions at a discounted student price.

₹ 10,904.00
₹ 11,982.00 Tax Excluded (Discount: 8.996828576197629%)

₹ 12,866.72 Including Tax

₹ 11,982.00 Tax Excluded

(₹ 0.00 / Units)
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Education Monthly
Dynamics 365 Customer Service Unified Routing Add-On (Education Student Pricing)

Take your customer service to the next level with the Dynamics 365 Customer Service unified routing add-on, now available at a special education student pricing. This powerful tool enables you to streamline your customer service operations, providing a seamless experience for your customers and improving overall efficiency.

Key Features
  • Unified routing and queuing for all customer interactions, including phone, email, chat, and social media
  • Advanced routing rules and algorithms to ensure that customers are directed to the most suitable agent or queue
  • Real-time monitoring and analytics to optimize customer service performance and identify areas for improvement
  • Integration with Dynamics 365 Customer Service to provide a comprehensive view of customer interactions and history
  • Customizable and scalable to meet the unique needs of your organization
Key Benefits
  • Improved customer satisfaction through faster and more efficient issue resolution
  • Increased productivity and efficiency for customer service agents, enabling them to handle more cases and provide better support
  • Enhanced visibility and control over customer service operations, enabling data-driven decision making
  • Reduced costs and improved resource allocation through optimized routing and queuing
  • Improved collaboration and knowledge sharing among customer service teams, leading to better outcomes and more consistent service
Use Cases
  • Higher education institutions looking to improve student support services and provide a more personalized experience
  • Education organizations seeking to streamline customer service operations and reduce costs
  • Student services teams needing to manage high volumes of inquiries and requests across multiple channels
  • Education providers wanting to gain insights into customer behavior and preferences to inform strategic decision making
  • Administrative teams looking to automate and optimize routine tasks, freeing up staff to focus on high-value activities

With the Dynamics 365 Customer Service unified routing add-on, you can revolutionize your customer service capabilities and provide a world-class experience for your students and customers. Take advantage of our special education student pricing to get started today.

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Q: What is the Dynamics 365 Customer Service unified routing add-on (Education Student Pricing) - Monthly?

A: It is a powerful tool that streamlines customer service operations for education institutions at a discounted student price. It features unified routing and queuing for all customer interactions, advanced routing rules, real-time monitoring, analytics, integration with Dynamics 365 Customer Service, customization, and scalability.

Q: Who can benefit from the Dynamics 365 Customer Service unified routing add-on (Education Student Pricing) - Monthly?

A: Higher education institutions, education organizations, student services teams, education providers, and administrative teams can all benefit from this add-on, as it helps to improve student support services, streamline customer service operations, manage high volumes of inquiries, gain insights into customer behavior, and automate routine tasks.

Q: What are the key features of the Dynamics 365 Customer Service unified routing add-on (Education Student Pricing) - Monthly?

A: The key features include unified routing and queuing, advanced routing rules and algorithms, real-time monitoring, analytics, integration with Dynamics 365 Customer Service, customization, and scalability.

Q: What are the key benefits of the Dynamics 365 Customer Service unified routing add-on (Education Student Pricing) - Monthly?

A: The key benefits include improved customer satisfaction, increased productivity and efficiency, enhanced visibility and control, reduced costs and improved resource allocation, improved collaboration and knowledge sharing, faster and more efficient issue resolution, and better outcomes and more consistent service.

Q: What types of customer interactions are supported by the Dynamics 365 Customer Service unified routing add-on (Education Student Pricing) - Monthly?

A: The Dynamics 365 Customer Service unified routing add-on supports phone, email, chat, and social media customer interactions.

Q: How can the Dynamics 365 Customer Service unified routing add-on (Education Student Pricing) - Monthly improve customer satisfaction?

A: The Dynamics 365 Customer Service unified routing add-on improves customer satisfaction by providing faster and more efficient issue resolution, which leads to a better overall experience for students and customers.

Q: How does the Dynamics 365 Customer Service unified routing add-on (Education Student Pricing) - Monthly improve productivity and efficiency?

A: The Dynamics 365 Customer Service unified routing add-on improves productivity and efficiency by enabling customer service agents to handle more cases and provide better support, freeing up staff to focus on high-value activities.

Q: How can the Dynamics 365 Customer Service unified routing add-on (Education Student Pricing) - Monthly reduce costs?

A: The Dynamics 365 Customer Service unified routing add-on reduces costs by optimizing routing and queuing, leading to improved resource allocation and cost savings.

Q: How does the Dynamics 365 Customer Service unified routing add-on (Education Student Pricing) - Monthly enable data-driven decision making?

A: The Dynamics 365 Customer Service unified routing add-on enables data-driven decision making by providing enhanced visibility and control over customer service operations, allowing organizations to make informed strategic decisions based on customer behavior and preferences.

Q: How can the Dynamics 365 Customer Service unified routing add-on (Education Student Pricing) - Monthly be customized and scaled?

A: The Dynamics 365 Customer Service unified routing add-on is customizable and scalable to meet the unique needs of education institutions of all sizes, from small student services teams to large administrative teams.

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Specifications

General Information
Brand Microsoft
License Information
License Category Education
License Type New
License Tenure Monthly
Payment Terms Prepaid
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Education Monthly