Microsoft Dynamics 365 Customer Voice | Monthly

  Save upto 18%, Get GST Invoice on your business purchase. Prices are Exclusive of GST

​  For a customized quote or a monthly subscription plan, please reach out to us through the WhatsApp sales support available on this page,  and we will respond back promptly.

Secure and trusted checkout with:

Q: What is Microsoft Dynamics 365 Customer Voice?

A: Microsoft Dynamics 365 Customer Voice is a feedback management tool designed to help businesses collect, analyze, and act on customer insights. It offers personalized surveys, advanced analytics, and seamless integration with Dynamics 365 applications to drive customer satisfaction, loyalty, and revenue growth.

Q: How can personalized surveys and feedback mechanisms in Dynamics 365 Customer Voice benefit my business?

A: Personalized surveys and feedback mechanisms can help capture customer insights more effectively by tailoring questions to individual customers. This can lead to enhanced customer satisfaction, improved customer retention, and better-informed product development decisions.

Q: What types of analytics and reporting does Dynamics 365 Customer Voice provide?

A: Dynamics 365 Customer Voice offers advanced analytics and reporting features that help uncover trends and patterns in customer data. This can include Net Promoter Score (NPS) tracking, customer satisfaction measurement, and analysis of customer preferences and behaviors.

Q: How does Dynamics 365 Customer Voice integrate with other Dynamics 365 applications?

A: Dynamics 365 Customer Voice integrates seamlessly with other Dynamics 365 applications, allowing businesses to unify customer interactions and data. This can lead to increased efficiency in customer feedback management and analysis, as well as more informed decision making.

Q: Can I customize the dashboards and workflows in Dynamics 365 Customer Voice?

A: Yes, Dynamics 365 Customer Voice offers customizable dashboards and workflows to help businesses streamline customer feedback management. This can include setting up alerts for negative feedback, prioritizing feedback based on customer importance, and automating follow-up actions.

Q: Is Dynamics 365 Customer Voice optimized for mobile devices?

A: Yes, Dynamics 365 Customer Voice is mobile-optimized, allowing businesses to engage with customers across devices. This can help improve customer satisfaction and loyalty by making it easier for customers to provide feedback on the go.

Q: How can Dynamics 365 Customer Voice help with product development and improvement?

A: By collecting and analyzing customer feedback, businesses can use Dynamics 365 Customer Voice to inform product development and improvement decisions. This can lead to more targeted experiences and support, as well as increased customer satisfaction and retention.

Q: Can Dynamics 365 Customer Voice help me create personalized marketing campaigns?

A: Yes, by analyzing customer preferences and behaviors, Dynamics 365 Customer Voice can help businesses create personalized marketing campaigns. This can lead to improved customer engagement, loyalty, and revenue growth.

Q: How can Dynamics 365 Customer Voice help identify and address customer pain points?

A: By collecting and analyzing customer feedback, Dynamics 365 Customer Voice can help businesses identify and address customer pain points. This can lead to enhanced support and service experiences, as well as increased customer satisfaction and retention.

Q: How does Dynamics 365 Customer Voice integrate with CRM data to create a unified customer profile?

A: Dynamics 365 Customer Voice can integrate with CRM data to create a unified customer profile, allowing businesses to better understand their customers' needs, preferences, and pain points. This can lead to more personalized experiences, improved customer retention, and increased revenue growth.